Administration & Establishment Branch
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Applying for getting Fire Arms | 05 | Development Officer /Public Management Assistant | 01. Paying cash and getting the application 02. Certifying the application 03. Handing over the application and documents with relevant recommendation |
Ministry of Defense | ||
02 | Renewing Fire Arms Permit | 15 | Development Officer /Public Management Assistant | 01. Submitting dully filled application by the applicant for relevant recommendation 02. Submitting recommended application with the last year fire arms permit to District Secretariat. 03. Paying cash. 04. Providing the permit |
Ministry of Defense | ||
03 | Activities related to loss or damage of Fire Arms permit | 15 | Development Officer /Public Management Assistant |
01. Police Entry. |
Ministry of Defense | ||
04 |
Transferring the Fire Arms | 05 | Development Officer /Public Management Assistant | 01. Submitting the application with relevant documents to District Secretariat |
Ministry of Defense | ||
05 | Transferring the Power of Fire Arms permit | 15 | Development Officer /Public Management Assistant | 01. Request Letter. 02. G.S.certificate confirming the residence. 03. Copy of the permit |
Ministry of Defense | ||
06 | Surrendering the Fire Arms | 30 | Development Officer /Public Management Assistant |
01. Request Letter. 05. It could be handed over to police station in addition to District Secretariat |
Ministry of Defense | ||
07 | Issuing permit to Security Guard | 15 | Development Officer /Public Management Assistant | 01. Submitting duly filled application with relevant recommendation to District Secretariat 02. Paying cash 03. Photo copy of the gun license |
Ministry of Defense | ||
08 | Granting power to possess the Fire Arms | 30 | Development Officer /Public Management Assistant | 01. Duly filling the license form which is sent annually and submitting to District Secretariat with relevant recommendation 02. Taking necessary action to get the license for next year by paying cash. |
Ministry of Defense | ||
09 | Cancelling or forfeiting the Fire Arms permit | 30 | Development Officer /Public Management Assistant | 01. Taking necessary action to renew the license before cancelling or redeeming the gun license. | Ministry of Defense | ||
10 | Permit for quarry and mining | 30 | Development Officer /Public Management Assistant | 01. Getting relevant application 02. Handing over the application with relevant documents 03. Paying cash |
Ministry of Defense | ||
11 | Permit for explosives (explosive item and cracker production, import and export of explosive item, selling or distributing explosive item) | 30 | Development Officer /Public Management Assistant | 01. Getting relevant application 02. Handing over the application with relevant documents. 03. Inspecting by Assistant Controller explosives 04. Paying cash |
Ministry of Defense | ||
12 | Issuing permit for bullets / Cartridge | 15 | Development Officer /Public Management Assistant | 01. Annual fire arm permit. 02. NIC and empty Cases of Bullets |
Ministry of Defense | ||
13 | Providing compensation for the losses to houses and properties due to wild elephant’s attack. | 03 days after receiving approval from compensation committee | Public Management Assistant | 01. Request letter of the applicant for compensation. 02. Duly filled application for compensation (Application No:02) 03. Certified copy of NIC of the applicant 04. Entry copy if any complain has been made in the police station regarding losses incurred 05. Assessment report of the GS / Divisional Secretary 06. Any other reports regarding losses (Wildlife) 07. General 35 voucher |
Director General – Wildlife Conservation | ||
14 | Providing compensation for losses to human life due to wild elephant or conserved wild animals such as crocodile, bear, tiger, and buffalo. | 03 days after receiving approval from compensation committee | Public Management Assistant | 01. Dully filled application for compensation (Application No:04 B) 02. Death certificate (certified as true copy) 03. Documents certifying the relationship with deceased person 04. Request letter of the person who applies to compensation 05. Certified copy of GS certificate 06. General 35 voucher |
Director General – Wildlife Conservation | ||
15 | Providing compensation to physical wounds of human body caused by wild elephant or conserved animals | 03 days after receiving approval from compensation committee | Public Management Assistant | 01. Duly filled compensation application with doctor’s recommendation (Application No: 01) 02. Diagnosis Ticket if admitted in a hospital (Certified as a true copy) 03. Original copy of the prescription and the receipt if any other treatment has been taken 04. Request letter of the person who applies to compensation 05. GS certificate 06. Certified documents confirming the relationship of the applicant 07. Any other reports regarding the losses ( if related only) 08. General 35 voucher |
Director General – Wildlife Conservation |
Accounts Branch
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Activities related with the conflicts unsettled through divisional secretariat regarding payment of pensions | 07 | Pension Officer | 01. Getting all documents as to necessary (Details should have title) | Director General - Pensions |
Field Officers Branch
Social Service
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Organizing to pay Rs 3000/= to disabled person | 01 | Head Office Social Service Officer | 01. Providing the payment for disabled – getting the information regarding residence through Divisional Secretary | District Secretary – Puttalam / Director – Department Social Services, Battaramulla | ||
02 | Providing direct benefits (for entrance fee, facilities such as Toilet ,water ,electricity, transport) |
07 | Head Office Social Service Officer | 01. Duly filled application ( including the recommendation of the Social Service Officer and approval from the Divisional Secretary 02. Medical Report 03. Assessment 04. Request letter –sending through Divisional Secretary |
District Secretary – Puttalam / Director – Department Social Services, Battaramulla | ||
03 | Activities for self employment assistances of elders | 01 | Head Office Social Service Officer/Elders Rights Promotion Assistant | 01. Sending the filled application and assessment through Divisional Secretary. | District Secretary – Puttalam / Director – National Secretariat for Elders |
Department of Buddhist Affairs
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Programme for promoting Pali Language | 365 | Additional District Secretary, Coordinator – Buddhist Affairs/ Development Officer | 01. Certificate confirming as in the Aranery School Teacher service and filled application | Commissioner General – Buddhist Affairs | ||
02 | Daham Sarasaviya Buddha Dharma Diploma course | 180 | Additional District Secretary, Director General – Buddhist Affairs, Coordinator –Buddhist Affairs , Development Officer | 01. Application 02. Certificate confirming as in the teaching service(minimum 02 years) 03. 80% attendance should be fulfilled to sit the final examination. |
Commissioner General – Buddhist Affairs |
Ministry of Child and Woman Affairs–National Child Protection Authority
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Inquiry of 1929 appeal / organizing / reporting | 02 | District Child Protection Officer / District Psycho Social Officer | District Secretary / President – National Child Protection Authority | |||
02 | Advising to appeals – conducting Psycho Social programme | 60 | District Psycho Social Officer | 01. Providing actual information in regard to appeal / contacting for consultation | District Secretary / making aware to President – National Child Protection Authority |
Ministry of Child and Woman Affairs - Department of Probation and Child Protection Service
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Inquiring the appeals related with child rights | 07 | District Child Rights Promotion Officer | 01. Submitting the appeals and providing correct information | Commissioner - Probation and Child Protection Service |
Ministry of Child and Woman Affairs – Child Secretariat
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Inquiring the appeals related with providing payment for nutritious food to pregnant mothers | 03 | District Early Childhood Development Assistant | 01. Appealing to District Secretary regarding the particular problem. | Director – Child Secretariat |
Ministry of Disaster Management
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Providing urgent reliefs to major disaster | 07 | District Secretary / Director -Disaster Relief Service | 01. Passing information for urgent relief through particular NDRSC form. The period will be decided as to the disaster condition.. | District Secretary / Director -Disaster Relief Service / Secretary to the Ministry | ||
02 | Providing housing assistance to major disaster | 180 | District Secretary / Director -Disaster Relief Service | 01. Requesting housing assistance through NDRSC form and providing the documents certifying ownership of the land (soon after the observation of affected houses) | District Secretary / Director -Disaster Relief Service / Secretary to the Ministry |
National Secretariat for Non Governmental Organization
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Registering Non Governmental Organization | 14 | District Secretary / Director – National Secretariat for Non Governmental Organization/ Additional District Secretary / Coordinator – Non Governmental Organization | 01. Handing over furnished form for the registration | District Secretary / Director – National Secretariat for Non Governmental Organization | ||
02 | Necessary Initial action for getting recommendation for Visa and Work Permit | 07 | District Secretary / Director – National Secretariat for Non Governmental Organization / Additional District Secretary / Coordinator – Non Governmental Organization | 01. Handing over furnished form for the registration | District Secretary / Director – National Secretariat for Non Governmental Organization | ||
03 | Accepting and Inquiring the appeals against Non Governmental Organization | 14 | District Secretary / Additional District Secretary / Assistant District Secretary / Coordinator – Non Governmental Organization | 01. Appealing to Coordinator – Non Governmental Organization with relevant appeal documents | District Secretary / Director – National Secretariat for Non Governmental Organization |
Ministry National Co-existence, Dialogue and Official Languages
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Second Language Training Course for Public Servants/ Sending applications | 01 | District Secretary / Director General of NILET / National Integration Promoting Officer | 01. Name list should be submitted with the recommendation of Head of the Dept. (including Name, Designation and Signature) | District Secretary / Director General of NILET |
Department of Information
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Providing right information to the mass Media for the notice of public on Development activities of Government under Various field | 01 | District Secretary/Addl. District Secretary/Director of Planning/Director general of Information /Information Officer/Human Resource Development Officer | 01. Providing the Right Information. | District Secretary / Director General of Information |
Department of Manpower and Employment
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Career Guidance Programme | 01 | Human Resource Development Officer | District Secretary | |||
02 | Registration of Job seekers and employment agency providing employment and receiving complaint and inquiries. | Human Resource Development Officer | District Secretary |
Ministry of Foreign Employment
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Accepting appeals and taking necessary action for Inquiry | 14 | (Development Officer) Ministry of Foreign Employment | 01. Providing the relevant information to the Development Officer of Ministry of Foreign Employment | District Secretary/Secretary - Ministry of Foreign Employment |
Dept. of Hindu Religious and Cultural Affairs
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Recommendation to register Hindu kovils, Hindu Institution, Hindu Maha Saba and Aranery Schools | 90 | Director of Department of Hindu Religious and Cultural Affairs /Development Officer(HC) | 1. Duly filled Application form 2. Supportive Documents to confirm the ownership of the Kovil land 3. Request letter for registration of the kovil. 4. Photos of Aranery School of the relevant Kovil |
Director of Dept. of Hindu Religious and Cultural Affairs | ||
02 | Settlement of Administrative issues of Hindu kovils in the district | 30 | Director of Departnent of Hindu Religious and Cultural Affairs /Development Officer(HC) | 1. Detailed Report on relevant issues. 2. The letter to be submitted with signature of president and secretary of the Trusty Board. |
District Secretary /Director of Dept. of Hindu Religious and Cultural Affairs |
Department of Muslim Religious and Cultural Affairs
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Registration of Arabic College, Quran Madrasa and Mosques. | 60 | Director of Department of Muslim Religious and Cultural Affairs/ Development Officer - Muslim Affairs | 1. Duly filled Application form. 2. Details of Teachers and Students of the college 3. Detail of Constitution and the land deed, 4. Forward the detail of required facilities for the students and administration of the college |
Director of Department of Muslim Religious and Cultural Affairs | ||
02 | Providing Mediation for selection of Trustee Board. | 30 | Director of Department of Muslim Religious and Cultural Affairs/ Development Officer - Muslim Affairs | Name list of residents of the area, participants list and signature form report and oath given by the trustee board. | Director of Department of Muslim Religious and Cultural Affairs |
National Productivity Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Registration of GP cell- School societies and take necessary action for the effective implementation of them. | Director on National Productivity Secretariat | 01. Establishing the GP Cell and School Societies by the respective institutions. 02. Submitting relevant application to Development Officer - Productivity |
District Secretary/ Director of National Productivity Secretariat | |||
02 | Involve all relevant institutions to the National Productivity Competition assist such institutions. | District Secretary /Addl. District Secretary/ Director of National Productivity Secretariat/ Development Officer - Productivity | 01. Participate in the programme on selection process for awarding ceremony.. 02. Preparing for competition |
District Secretary / Director of National Productivity Secretariat |
Motor Traffic Branch
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Issuance of Driving License | 90 | District Secretary/Chief Motor Vehicle Examiner |
01. Duly filled Application. |
Commissioner of Motor Traffic/District Secretary. | ||
02 | Issuance of Driving License to Differently- abled persons | 90 | District Secretary/Chief Motor Vehicle Examiner |
01. Duly filled Application. |
Commissioner of Motor Traffic/District Secretary | ||
03 | Conduct Written Exam | 02 | District Secretary/Chief Motor Vehicle Examiner |
01. Duly filled Application. |
Commissioner of Motor Traffic/District Secretary | ||
04 | Conduct Oral Exam | 01 | District Secretary/Chief Motor Vehicle Examiner |
01. Duly filled Application. |
Commissioner of Motor Traffic/District Secretary | ||
05 | Conduct Trial. | 01 | District Secretary/Chief Motor Vehicle Examiner | 01.Duly filled Application. 02. NIC/ Valid Passport 03. Original Birth Certificate |
Commissioner of Motor Traffic/District Secretary | ||
06 | Extension of the validity period of Driving License | 20 | District Secretary/Chief Motor Vehicle Examiner | 01. Old Driving License ( If not, Police Entry ) 02. Recognized Medical Certificate 03. NIC/ Valid Passport and copies of them 04. Original Birth Certificate 05. Bank Slip on payment. 06. Living Certificate from GS in case of change of address. |
Commissioner of Motor Traffic/District Secretary | ||
07 | Change the particulars of Driving License | 30 | District Secretary/Chief Motor Vehicle Examiner | 01.License to include the change particulars. (If not ,police entry) 02. Recognized Medical Certificate 03. NIC/ Valid Passport and copies of them 04. Original Birth Certificate and a copy 05. Bank Slip on payment. 06. Living Certificate from GS in case of change of address. |
Commissioner of Motor Traffic/District Secretary | ||
08 | Certificate of Weight of Motor Vehicle | 03 | District Secretary/Chief Motor Vehicle Examiner | 01. The owner of the vehicle to be presented 02. Issue of Certificate of Vehicle after the examination of vehicle subjected to installation of new parts. 03. Vehicle Registration Certificate and it’s copy(If vehicle under leasing a certified copy of the relevant document from Finance Co) 04. If the vehicle is under leasing No objection letter from Lease holder on installation of New parts to the vehicle. 05. Valid Revenue License and it’s copy.. 06. NIC of the owner of the vehicle and a copy of it. |
Commissioner of Motor Traffic/District Secretary | ||
09 | Identity certificate of Motor Vehicle. | 03 | District Secretary/Chief Motor Vehicle Examiner | 01. Vehicle owner should be present 02. Documents to proof the Identity of the Vehicle. 03. Vehicle Registration Certificate and it’s copy(If vehicle under leasing a certified copy of the relevant document from Finance Co) 04. If the vehicle is under leasing No objection letter from Lease holder on installation of New parts to the vehicle. 05. Valid Revenue License and it’s copy.. 06. NIC of the owner of the vehicle and a copy of it. |
Commissioner of Motor Traffic/District Secretary | ||
10 | Issue of New Number plates and number plates for provincial changes. | 10 | District Secretary/Chief Motor Vehicle Examiner | 01. Vehicle owner should be present 02. If not send a letter to his representative to hand over and his NIC copy. 03. NIC copy of the Vehicle Owner and Copy of the Vehicle Registration Certificate. 04. If number plate is changed to other province Old Number plates and the relevant Sticker. |
Commissioner of Motor Traffic/District Secretary | ||
11 | Ownership Transfer | 01 | District Secretary/Chief Motor Vehicle Examiner |
01. Duly filled MTA 6 Application 02 and MTA 8 Application 01. 05.Vehicle Registration Certificate. |
Commissioner of Motor Traffic/District Secretary |
Land and District Registrar Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Registering activity of movable and immovable assets. | 01 | District Registrar. |
01.Submission of documents prepared based on information required for registration with or without checking.. 02. Obtain proper approval from respective Divisional Secretaries regarding the disposition of grants issued under the Land Ordinance act. |
The documents to be submitted by the Land Registrar within 30 days from the rejection to Asst. Registrar General. | ||
02 | Issuance of Certificate. | 15 | Land Registrar | 01. Duly filled application form including the details of the relevant deed / extract. | The relevant documents should be submitted by the Land Registrar within 30 days from the rejection to Asst. Registrar General. |
Election Office
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Issue of Extract of Voters’ Register | 02 | In-charge of Polling division. | 01.Request letter and Duly filled Application form. 02.Payment |
Asst. Commissioner of Elections |
District Agriculture Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Registering Fertilizer Distributors. | 30 | Asst. Director - National Fertilizer Secretariat | 01. Providing right information. | District Secretary/ Secretary of Ministry of Agriculture. |
District Land Use Policy Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Report of Evaluation criteria of the land | 02 weeks for less than a Hectare / 03 weeks for from 02- 05 Hectares / Within five weeks for from 5-50 Hectares / 04 months for more than 50 Hectares. | Asst. Director of Land Use Planning Office | Asst. Director of Land Use Planning Office. | |||
02 | Preparing copies of data/information report and map of Land Use Planning. | 21 | Asst. Director of Land Use Planning Office | Asst. Director of Land Use Planning Office. |
Small Enterprises Development Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Starting small business enterprises and take action for their development. | 30 | Training Officer for Small Business Development. | 01. To Submit all required documents at the Interview. 02. To submit certificates received from other trading programs. 03. Business Name Registration certificate. 04. Business Standardization certificate 05. Environmental Certificate. |
Director through the Respective District Secretary/ The Director through the Asst. Director—Small Business Development Unit. |
District Statistics Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | Providing Information for Individuals and Institutions. | 05 | District Statistician. | 01. Submit the Application/Certify the identity of the person/Return the documents after getting the information. | Forwarding to Director General of Dept. of Census and Statistics through a letter. |
Measurement, Standard and Service Unit
No | Service Provided | Time Duration for Providing Service | Application to be submitted / Responsible Officer | Application to be submitted / Responsible Officer | Authorities to appeal if your request has not been considered | ||
Day | Hour | Minutes | |||||
01 | All measuring equipment used in trade should be stamped annually. | 15 | Officer In-charge | 01. All measurement equipment along with thir whole parts should be brought to the center of stamping for inspection and stamped every year. | Noticing to the District Secretary. | ||
02 | Conduct inquiries, sudden raids and legal proceeds. | 15 | Officer In-charge | Be Present to the court, Stamping their measurement equipment in every year. | Noticing to the District Secretary. |
Social Security Board
02. National Identity Card
03. Payment of initial installment fee
02. Death Certificate
03. Birth Certificate of the Member
04. Marriage Certificate
05. Birth Certificates of Children, if any
06. Installment Record Book
07. Deed
08. Report of the Coordinator
02. Copy of Installment Record book.